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After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email
After your order is verified, you can expect to receive your order within the following time frame:
We regret to inform you that we are unable to schedule deliveries. However, you may coordinate with our courier partner once the item is “Shipped” to schedule according to your preference.
Unfortunately, our courier partners are unable to deliver during weekends or public holidays. Please expect to receive your parcel on working days only.
Unfortunately we are unable to speed up the delivery. The delivery arrival time for your order depends on location and courier.
Should you still want your items earlier, you may coordinate with the courier partner once the item is “Shipped”.
Once shipped, you should receive your order within the promised delivery timeframe of 1–6 business days for Metro areas and 3-10 business days for non-Metro areas. Imported items may take longer for delivery.
Note: Your tracking number will be available on the courier tracking site in the next 24 hours, as the item has only just been shipped.
We are unable to provide you with an exact date and time of the delivery. Delivery times are influenced by product availability, your shipping destination and the courier partner's delivery schedule in your location.
Unfortunately we are unable to accommodate to your request for cancellation once the item has been shipped. In case your ordered item is from a Local seller you have an option of rejecting it upon delivery.
You will need to sign a letter of authorization as a confirmation and indicate a second party at the point of purchase to identify the person.
SirehEmas can deliver to all serviceable areas.
We work in partnership with Poslaju and also have our own delivery team to serve our customer best.
International shipment is not available at SirehEmas at the moment.
We will deliver your order following the address you provide during checkout, whether it is your house address or office address.
Please refer your AMR OR you call our office for this purpose.